On June 28, U.S. Citizenship and Immigration Service (USCIS) launched a new self-service biometric services appointment rescheduling tool on my.uscis.gov. Applicants and their attorneys can now reschedule most biometric services appointments online, without calling the USCIS Contact Center. To use the biometric services appointment rescheduling tool, individuals who have good cause to reschedule must first create a USCIS online account (if they do not already have one) and visit my.uscis.gov before their scheduled appointment date. The individual must:
- Select the Biometric Rescheduling option;
- Follow the on-screen instructions to reserve a new appointment time and/or appointment location;
- Choose a method (email or SMS message) to receive a confirmation message once a printable copy of the new appointment notice is available; and
- Print the new appointment notice to bring to the Application Support Center (ASC).
A printed copy of an appointment notice is required and ASCs will not accept electronic copies of notices. If you have any questions feel free to give our office a call.